We Can See – Fogged Glass Repaired

We knew Arizona was on our list for a prolonged 30 day stop so we decided to get it fixed once we got there. A quick internet search of the area gave us new hope and we setup an appointment to get our rock chip and fogged windows taken care of.  This company would also come directly to our resort and do the work onsite which was a huge bonus.  Two guys showed up and quickly removed the side window frame and placed the foggy window in the junk pile.  They cut new glass and installed some sealant strip in between the 2 sheets of glass.  Things appeared to be going so well we decided to have the one on the driver’s side fixed too as it was showing signs of moisture which was blocking the mirror.  Everything was progressing according to plan until the very end when trying to install the window slide bar on the new glass a very distinct “clink” sound filled the air.  Yes, it happened, the new glass was now cracked.  Murphy’s Law was in full force today!  The day was fast slipping away and more time would be needed to get this finished. We accepted their apologies and another appointment was made to complete the job.

Close inspection showed us the original glass had a greenish tint which was easy to see compared to the new glass as it was clear.   A phone call to their office to get the tinted glass on the next attempt was all it took.  Apparently we needed to specify this at the beginning.  The weather turned cloudy and a few days of rain caused some delays which turned out to be a blessing as they needed to order in some green tinted glass.  Maybe this is why we didn’t get it on the first install.  A week had passed waiting for the new glass and better weather but we were called every day to reschedule.  At last the day arrives when their truck showed up and the work began.  This time we were introduced to 2 different guys.  Wes and Jessie had been assigned to the task at hand.  Wes instantly discovered the reason for the broken glass and said he was embarrassed to admit the previous install was incorrect.  The sealant used between the glass panes was 3/8” and it should have been 5/16” so when the slider bar was being pushed in place over the 2 pieces a “clink” sound was inevitable.   Wes further explained the window would have had a hard time sliding with the thicker spacing so it was a good thing it broke.  He also showed us Holiday Rambler only used one tinted pane to achieve the right amount of tint.  While Wes continued on the passenger side, Jessie was fast removing the driver window frame.   The driver side window panes were separated and razor blade scrapping with some glass cleaner made them look new again.   Here it is, take a look, wow, okay, we were pleased, have you got a bill for us? The rock chip was 40.00.  The window labor is 90.00 each.  The glass panes with cutting are 90.00 each.  We were happy to see this project completed and satisfied with the end result.  We can now drive safely again.